Workshop: The New Framework for General Management
The Center is a professional development organization and the standards body for general management. We believe people love to work together to achieve something great.
Our members are leaders and managers responsible for cross-functional decisions. As leaders, they inspire people to take risks. As managers, they help people work together. But inspired collaboration is impossible until everyone speaks the same language and uses the same tools. Center members use the GM’s Toolkit and GM’s Index of Terms to remove the barriers to collaboration and make meetings focused, energized—and short.
From Specialist to Generalist: Thinking like a CEO
Stepping up from specialist to generalist means taking on cross-functional responsibilities, making practical decisions involving every management discipline. In short, you have to think like a CEO. But new managers often come up from one discipline and don’t have the knowledge they need—or the time for an MBA.
In this workshop, you will learn how to…
- Foster connections and collaboration by getting everyone speaking the standard language of management
- Make capital decisions and set a visions by using two of our 1-page tools
- Find quickly concise and current information by using The Index's free Recommended Resources
- Lead meeting that are focused, exciting and short by asking great questions
The GM’s Index of Terms is a library, a checklist and a framework for learning.
ROI from new knowledge and skills
- Better performance on plans and projects
Fewer errors and delays from miscommunication
- More cooperation, fewer silos and higher morale
- Stronger leverage of the specialists’ talents
- A more effective succession plan
LEARNING STEPS (3-1/2 hours)
These steps are the first in our comprehensive general management certificate. A sample of each tool, with instructions, are in our GM’s Toolkit.
1) Make a capital decision: Don’t miss anything
- Tool: Question Map
- Activity: After brief setup, work in small groups to develop critical questions
- Develop skills asking open-ended question
2) Craft a vision: Think like an entrepreneur
- Tool: 5-Year Look
- Activity: Return to small groups and develop a vision for Antique Coffee
- Compare results, to see how different plans can be!
3) Discuss the personal characteristics of a great generalist manager
Everyone must explore this deeply personal issue in their own way. So, we close with a facilitated exploration of these seed questions:
- What were the outstanding personality traits of your favorite manager?
- How can their power help or hurt a general manager’s effectiveness?
- How are managers different as people than leaders?
- Homework:Take up a personal challenge to develop as a manager
Follow-up: Evaluation by participants, supervisor review, and 90- day check-in by CMTP
The Question Map and The GM’s Index got my team asking questions at a very high level. We now use the Question Map to make major capital decisions. – Bryon Johnson, CEO, MCD, Inc.